FAPM Goals and Strategies

Goal 1 – PROFESSIONAL DEVELOPMENT

Goal 2 – BUSINESS DEVELOPMENT

Goal 3 – ACADEMY DEVELOPMENT

Goal 4 – MEDIATION ADVOCACY

Goal 5 – ADMINISTRATION AND FINANCE

Goal 6 – TECHNOLOGY AND WEBSITE

Goal 7 – GOALS AND STRATEGIES

Goal 8 – RESOURCE DEVELOPMENT

 

 

PROFESSIONAL DEVELOPMENT

Goal 1 – Support the professional objectives of FAPM™ Mediators.

Consider matters relating to the professional needs of our member mediators.

 

STRATEGIES:

A. CME – Provide Continuing Mediation Education (CME) training that compliments the

training offered by many other providers. This and other strategies can include website based services available only to members. 

B. UPDATES – Provide legislative and judicial updates to keep members current about

mediation matters. 

C. LIABILITY INSURANCE – Negotiate for mediator liability insurance that is a better value

for FAPM™ members.

D. DISCOUNTS – Negotiate membership discounts for mediation equipment, supplies and

learning tools.

E. PACKAGE DEALS - Prepare and sell standardized mediation packages, including

settlement wording on disc, business cards with FAPM™ logo, etc.) Links to 2-B below.

  

 

BUSINESS DEVELOPMENT

Goal 2 – Support business objectives of FAPM™ Mediators.

Consider matters related to operating a for-profit mediation business.

 

STRATEGIES: 

A. WEB CAPABILITY – Improve FAPM™ website capability to permit potential mediation

clients to view the credentials of FAPM™ members, determine the mediator’s schedule

availability, schedule a mediation and confirm it, all within the FAPM™ website.

B. MARKETING – Support FAPM™ mediator marketing through the use of brochures that

are generic, or are customized for the individual member. 

C. SOLICITATION – Offer Continuing Education about mediation for Paralegals and Legal

Assistants who schedule mediators for parties in disputes, as a draw to get them familiar

with how FAPM™ can make their jobs easier.

D. KEY OPPORTUNITIES – Investigate and inform members of opportunities to develop

foreclosure mediation options. 

E. MARKETING EDUCATION – Offer information and programs to FAPM mediators

focusing on how to market their services to potential clients.

F. BUSINESS PLAN – Provide information to FAPM mediators that would help them create

a business plan.  

 

 

ACADEMY DEVELOPMENT

Goal 3 – Develop FAPM™ programs that enable the organization to be

Recognized as providing the support and programs that are meaningful to

mediators. Grow FAPM™ as a professional association. This goal is

focused ‘inward’ to FAPM™ mediators as well as non-FAPM mediators

throughout the state.  May also apply to non-mediators who are

active in the mediation process or business.

 

STRATEGIES: 

A. BRAND – Define how FAPM™ mediators and services can be distinguished from

generic mediation, to add value to FAPM™ membership. Business card logo. 

B. SURVEY – Survey our membership and other mediators to determine what support and

programs are not now offered, but would be valuable for FAPM™ to provide. 

C. DEVELOP – Utilize internal survey and feedback to develop programs that are

responsive to our members’ needs. 

D. RECRUIT – Recruit new FAPM™ members by offering the support and programs that

mediators desire and don’t get elsewhere.  

E. INFORM – Inform members about the services and programs FAPM is providing for

them, including activities of the committees.

 

 

 

MEDIATION ADVOCACY

Goal 4 – Promote mediation as a superior process for resolving disputes.

Educate the public and specific stakeholders about mediation as a process.

This is an ‘outward’ focused effort to raise awareness of mediation as an excellent dispute

resolution tool.

 

STRATEGIES:

 A. SOLICIT – Offer FAPM™ mediator services to help resolve the thousands of foreclosure

and related actions that are pending in Florida.  Make specific solicitations to other

groups, such as County Realtor™ organizations, small businesses that encounter

disputes (car repair, etc.) and other likely groups.  Provide a free “mediation clause” that

mediation clients can include with their sales and service contracts. 

B. PREPARE – Build a PowerPoint and/or overhead projector presentation about how

mediation can help resolve disputes, and make it available to FAPM™ members who

wish to make presentations to various parties and groups in their communities.

C. MEDIA – Develop a media package for use by print or broadcast media related to

various mediation topics and link the package to FAPM™ for further information. 

D. WEB SITE – Website contains pages that explain mediation and that will draw search

engine queries.

 

 

 

ADMINISTRATION AND FINANCE

Goal 5 – Evaluate and develop the best ways to most effectively and

economically conduct the day- to-day business of FAPM.

 

STRATEGIES:

A. MEMBERSHIP – Develop membership activities for recruitment and retention of

members.

B. COMPLIANCE – Review bylaws and written policies and procedures to insure

compliance with all legal requirements and best practices applicable to non-profit

organizations.

C. EVALUATE – Review job descriptions and evaluate the Administrator, Resource

Librarian and other support people as well as other details pertaining to record keeping,

mail handling, etc.

D. SUPPORT – Insure the 2013 budget supports implementation of Goals & Strategies

adopted by the BOD.

E. PRIORITIZE – Maintain solvency of the Academy by prioritizing budget items.

F. COMMITTEE BUDGETS – Solicit budget requests from each committee chair for 2010.

G. 2013 BUDGET – Prepare and define budget items for 2010.

H.   DUES – Consider different dues level options. 

I.    INCOME – Consider how to increase income to support the new goals and strategies. 

 

 

TECHNOLOGY AND WEBSITE

Goal 6 – Create technology and website strategies that are

needed to support the goals of the Academy.

 

STRATEGIES:

A. RESOURCE – Serve as a resource committee for the Committees and Strategy Leaders.

B. TOOLS – Assist in discovering and evaluating various technological tools that may be used

to execute the strategies.

C. IMPLEMENT – Work with the Administrator to implement and maintain the technical

aspects of particular strategies.

D. WEB – Investigate the capabilities and the potential of our current website and our web

server (host/master).

E. UPGRADE – Consider and propose an upgraded tape library system to make it more

relevant, current, accessible, and at a reduced total cost to FAPM.

 

 

Committee: GOALS AND STRATEGIES

Goal 7 – Facilitate the development of FAPM™ goals and strategies to guide the organization’s

activities and resources in both the short term (1 year) and long term (5 years).

 

STRATEGIES: 

A. DEVELOP – Develop proposed goals and strategies and modify as directed by the BOD. 

B. PROPOSE – Propose committees to execute the strategies and perform other required

activities that support the established goals. 

C. SURVEY – Conduct surveys and other feedback processes as needed to define members’

expectations, and incorporate them into future goals and strategies. 

 

 

Committee: RESOURCE DEVELOPMENT

Goal 8 – Identify and evaluate resources, programs and services available from other

organizations or sources that the committees can utilize.

 

STRATEGIES:

A. INVESTIGATE – Investigate various sources such as Mediate.com and Maryland

Mediation & Conflict Office (M ACR O) in order to accumulate information that would be

helpful to the various committees.

B. DATABASE – Establish a database or listing of resource organizations and sources that

committees can use, and informs the Committee Chairs of these resources.

C. RESEARCH – Conduct research for Strategy Leaders when they request potential

resources for their use.